Recovery Trauma™ is a trauma-informed recovery platform that provides educational resources, self-help tools, peer support, and wellbeing content. It brings together guided practices, community support, and professional-led content in one place. Recovery Trauma™ is not therapy, medical treatment, or a crisis service, and is not a substitute for professional healthcare, counselling, or emergency support.

No. Recovery Trauma™ is not therapy and is not a replacement for therapy, counselling, medical care, or crisis services. The platform provides educational and supportive resources designed to complement professional support where appropriate.

Recovery Trauma™ is designed for people recovering from trauma, PTSD, CPTSD, nervous system dysregulation, difficult life experiences, relationship wounds, grief, and emotional challenges. It's a gentle space for anyone seeking to heal at their own pace.

Your wellbeing comes first. You can pause any exercise, course, or activity at any time. We encourage members to move at their own pace and use only the tools that feel supportive. The Ground Me Now button is always available at the bottom of every page if you need a moment to settle.

It's a gentle button always visible at the bottom of every page. Tap it any time you'd like to slow down — it opens a small set of trauma-informed regulation tools: box breathing, 5-4-3-2-1 grounding, safe-place visualization, body scan, and hand on heart. Use it whenever content feels activating or you simply need a soft pause.

No. Recovery Trauma™ offers educational resources, self-guided practices, and peer support. It does not replace professional mental health care, medical treatment, therapy, or crisis services. We encourage members to use the platform alongside the professional support that's right for them.

Go to the login screen and tap 'Forgot password'. Enter the email you signed up with, and we'll send a secure reset link. The link is valid for one hour. If you don't see it, please check your spam folder. If you're still having trouble, our support team is here to help at info@recoverytrauma.com.

A few gentle things to check: 1) Make sure you're using the same email you signed up with. 2) Reset your password if you're unsure. 3) If you signed up with Google, tap 'Continue with Google' instead of email/password. 4) Try clearing your browser cache or opening a private window. If you're experiencing difficulties, please contact our support team at info@recoverytrauma.com. We'll do our best to help and work with you to find a solution.

Go to Profile → Account settings. You'll be asked to confirm your new email through a verification link. If you'd like help with this, please reach out at info@recoverytrauma.com.

Go to Profile → Account settings → Delete account. This permanently removes your journal entries, reflections, and community posts within 30 days, and any active subscription is cancelled automatically. If you'd prefer to take a break instead of deleting, please contact us — we're happy to help you pause.

You can reach our support team any time at info@recoverytrauma.com or via the Contact Support page. We aim to reply within 1–2 business days, and we'll always respond with care.

Founding Member access is $14.99 USD per month, available only until launch. After launch, standard membership will be $24.99 USD per month. Founding Members keep their rate. Cancel anytime.

Founding Therapist Membership is $69 USD per year. This gives approved therapists a directory listing and access to the trauma-informed practitioner community.

We want members to have a positive experience with Recovery Trauma™. If you are unhappy with your membership or have experienced a technical issue, please contact our support team at support@recoverytrauma.com. Each request is reviewed individually, and where appropriate we may offer a goodwill refund after reviewing the circumstances.

Go to Profile → Membership → Cancel subscription. You'll keep access until the end of your current billing period, and you can re-activate at any time — your journal entries, progress, and saved tools will still be waiting for you. If you need a hand, please email info@recoverytrauma.com.

This usually happens because of an expired card, insufficient funds, or a bank security check. You can update your payment method in Profile → Membership → Payment. We'll gently retry the charge for 7 days before pausing your membership. If you're experiencing difficulties, please contact our support team at info@recoverytrauma.com. We'll do our best to help and work with you to find a solution.

Go to Profile → Membership → Payment method → Update card. New charges will use the updated card immediately. If anything feels stuck, please contact info@recoverytrauma.com.

Go to Profile → Membership → Renew. Your previous progress, journal entries, and saved tools are kept safely for you and will be there when you return.

Recovery Trauma™ works on the latest versions of Chrome, Safari, Edge, and Firefox — on desktop, tablet, and mobile. For the best experience, please use a browser updated within the last 12 months.

Most reading content can be cached after first load, but journaling, community, and audio playback need a stable internet connection.

A few gentle checks: 1) Make sure your device isn't on silent (on iPhone, the side switch matters). 2) Tap the play button once — most browsers wait for a tap before allowing audio. 3) Try headphones. 4) Refresh the page if the player feels stuck. If you're experiencing difficulties, please contact our support team at info@recoverytrauma.com. We'll do our best to help and work with you to find a solution.

Yes. Your journal entries are private and are not visible to other members of the community. They are stored encrypted at rest and protected so that only you can see them.

Please see our full Community Guidelines page. In short: share from your own experience, be kind and respectful, avoid graphic trauma details, don't diagnose others, and use crisis resources for urgent support rather than the community feed.

Go to Profile → Notifications. You can choose daily check-in reminders, community replies, and live event alerts independently — only the ones that feel supportive to you.

Yes. Most content is available on demand so you can practise at your own pace, whenever feels right for you.

No. Only educational workshops may be recorded, and recordings never include participants — just the facilitator's teaching. Community support sessions are never recorded, to protect your privacy and emotional safety.

Anything still in progress is clearly marked as 'Coming Soon'. We'd rather be honest about what's ready than hide a missing feature behind a placeholder.