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🌐 Website Membership

If you purchased your membership through www.recoverytrauma.com, please contact info@recoverytrauma.com.

When signing up, you may have requested immediate access to our digital content and expressly agreed for the supply of that content to begin during the 14-day cancellation period. Where you provided this consent and acknowledged the loss of your cancellation right, your statutory 14-day right to cancel may no longer apply once the digital content has begun to be supplied.

Refund requests will still be reviewed where appropriate, including where you may have rights under applicable consumer law or where the digital content or service is faulty, not as described, or has not been supplied as agreed.

Please include the email address associated with your membership and the reason for your refund request so our team can review it.

🍎 Apple App Store Purchase

If you purchased your membership through Apple, Recovery Trauma™ cannot directly issue a refund for the Apple transaction.

Refund requests must be submitted through Apple's refund process and will be assessed by Apple in accordance with its policies and applicable consumer rights.

Not sure where you purchased?

Go to Profile → My Membership to see your billing provider.

For further information, please see Sections 10 and 11 of our Terms & Conditions.